Is Kuda Bank having issues today? Did you transfer money but unfortunately the transaction fail and you’re debited? Don’t bother too much about it, because it happens like that sometimes. Hence, if you’re having Kuda Bank Transfer Issues, then read this article to the end.
In some cases, the Kuda transfer issues may occur via POS, ATM or any other means of sending money on KudaBank Mobile App. But when issues like these happens, you need to report the transaction to Kuda Bank customer care service in order to reverse your Money.
Does Kuda Reverse Money?: Yes! Kuda Bank usually reverse money within few minutes of the failed transfer. In some cases, it may take 2 hours before the money is reversed to your Kuda Bank Account.
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| KudaBank Automatically Reverse N2,400 In 1 Minute |
However, if the money reversal is taking to much time than expected, then you may need to contact Kuda Bank customer care number. In this article, I’ll explore how you can contact Kuda Bank customer representative to reverse/refund your fail transactions such as money transfer, failed data/airtime top up, failed bill payment, failed buying of Giftcard e.t.c.
I’ll also explore in this article minimum amount of time required for Kuda to reverse Money back into your bank account. So this will probably answer your question if it’s “How Long Does It Take Kuda To Reverse Money?”
Most of it all, continue reading to gain one or two about Kuda Bank Money Reversal Process. Also, do not forget to leave a comment below, and share your experience about failed transactions on KudaBank app. Let’s get started!
Related Article: How to open a Kuda Bank Account.
How long does it take Kuda to Reverse Money?
It usually takes 1 to 5 minutes for Kuda Bank to reverse money back to your account after the failed transaction. In some cases, it may take upto 24 hours for the money to be automatically reversed.
However, if the money is not automatically reversed within the period of 24 to 48 hours, then you need to contact customer service and report the transaction to Kuda inorder to process the reversal manually.
Usually, after reporting a failed transaction and a representative has get back to you, it may take 24 to 48 hours for your to be reversed to your Bank account.
Meanwhile, the best advice I will render is that whenever you experience a failed transaction and money is deducted from your Kuda Bank Account, after you’ve wait for 1 to 2 hours and no automatic reversal is made, contact Kuda customer care service immediately to avoid unnecessary delay in reversing your funds.
You maybe badly in need of money that time, it’ll be a big disappointment if your reversal take upto 30 to 60 days. This usually happens if you didn’t lodge a complain or report the transaction early. So in any failed transactions you’re experiencing on Kuda Bank Mobile App, aways get Kuda Bank to Reverse your Money.
How to report transaction on Kuda
To report a failed transaction on Kuda, follow the below step-by-steps instructions to contact Kuda customer care service to reverse your money:
- Login to your Kuda Bank via app or web
- Tap on transaction you want to report
- Tap on report this transaction
- Follow the onscreen instructions that follows.
- You’ll be redirected to your email app
- It’ll automatically generate a message in the email app
- Hit send and wait 24 hours to get response from Kuda customer care service.
Kuda Bank Customer Care Number
Use the following mediums to get in touch with Kuda Bank customer care executive if your have any complaint, enquires or transaction issues.
- Support Email: help@kuda.com
- Facebook.com/KudaBank
- Instagram.com/JoinKuda
- Twitter.com/KudaBank
- Phone Number: 07022555832
Conclusion
Now, you should be able to log complain on Kuda app about your failed transactions. If you still don’t get it, look for someone you can trust around you that can help you. I believed you’ve learned one or two? Please share this article and leave a comment below. Cheers!
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